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Shipping Rates and Policies
We charge a flat rate of $5.00 on all orders for shipping. You may check the status of your order anytime. "Track Your Order" tab on the top of the home page: Enter your order number for instant updates on order history, status and delivery. We process all orders during normal business hours. We do our best to ship out orders quickly, three to five business days. In order to offer a wide selection of merchandise, some items are not in our inventory. In which case, the order may take up to 10 business days to process (unless otherwise noted on item page). If there is an unusually significant delay in your order, we will notify you. At this time, we do not ship outside the United States. Contact us directly if you have questions.
Items on Back Order Shipping Locations We use USPS for shipping because they will deliver anywhere you get your mail: home address, office or PO box. We will send your order via First Class, Priority, or other methods to ensure you receive your order within 2-3 business days. If an item is backordered and not deliverable in the normal estimated time, we will notify you with the estimated date of shipment. If you do not wish to continue with your order, a full refund will be granted. If you wish to cancel a back ordered item, please notify us via email prior to shipping. Out of Stock Items Some items are so popular, that they go out of stock before we can post the information on our web site. You will be notified by email if an item your orders is currently out of stock with an approximate shipping date. RETURNS To ship any item for return, you must request a RMA number from us prior to returning. No returns will be processed without the RMA number written on the outside of the package with prior authorization.
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allthingsyorkie@gmail.com |
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